1. Introduction
Welcome to Flutter.LK ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning platform and engage with our Flutter development project services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide to us, including:
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
- Student verification documents (university ID, student cards)
- Communication data (support tickets, contact forms)
2.2 Usage Data
We automatically collect certain information when you use our platform:
- Device information (IP address, browser type, operating system)
- Course progress and learning activities
- Log data and analytics information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our learning platform services
- Processing course enrollments and payments
- Managing Flutter development project inquiries and contracts
- Verifying student status for educational discounts
- Communicating with you about courses, updates, and support
- Improving our platform and developing new features
- Detecting and preventing fraud and security issues
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our platform (payment processors, hosting services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly agree to share information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
You have the following rights regarding your personal information:
- Access and obtain a copy of your data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at hello@flutter.lk
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings, but disabling cookies may affect platform functionality.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account data: Retained for the duration of your active account plus 2 years after account closure
- Course progress data: Retained indefinitely to maintain your learning history
- Payment records: Retained for 7 years to comply with tax and accounting requirements
- Project documentation: Retained for 5 years after project completion
- Verification documents: Deleted within 90 days after verification or upon request
When data is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. Third-Party Services
We work with trusted third-party service providers to deliver our services effectively. These include:
- Payment Processors: Stripe, PayHere - for secure payment processing
- Cloud Services: AWS, Cloudflare - for hosting and content delivery
- Email Services: Brevo - for transactional and marketing emails
- Authentication: Firebase - for secure user authentication
- Analytics: To understand user behavior and improve our platform
These third parties have access only to the information necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than Sri Lanka. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: hello@flutter.lk
- Phone: 078 666 4800 / 078 777 4800
- Address: Dambulla, Sri Lanka